RETURN REGISTRATION

Um bei uns gekaufte Artikel (Im Laden oder Online) zu retournieren/umtauschen müssen sie hier die Rücksendung anmelden.

Bitte drucken sie den hier generierten Rücksendebeleg aus, und legen senden sie diesen mit dem Artikel an unsere Rücksendeadresse.

Es gelten folgende Bedingungen:

  • Please note that we no longer credit the full amount for returns that are older than 2 months.
    Goods that have a time span of 1 year or more will no longer be refunded
    DurationReduction
    until 2 monthsno reduction
    2-3 months20% Reduction
    3-6 months40% Reduction
    7-12 months50% Reduction
    more than 1 yearno return possible
  • Electronic items cannot be exchanged
  • All items must be returned in original packaging and without signs of use
  • Defective goods must be justified/described in detail
  • Packages without the return form received from us will not be processed.
  • Special orders and yard goods cut on customer's request can not be returned"

Please select the document type and provide the appropriate information so that the item can be selected.

HINT: If you are logged in, you only need to specify the document number.

Document-Type
Invoice-No

Ex: 510512

Invoice date

Ex: 11.11.2024

Invoice total

Total amount regardless of currency, Ex: 423.20

 
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